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Child Safety Standards

Bulle Application - European Social Media

Developed by Shabon

Version 2.0 • Last updated: March 31, 2026

1. Introduction

FUNDAMENTAL COMMITMENT:
The safety of children and minors is the absolute and non-negotiable priority of Shabon and its application Bulle - European Social Media. We are committed to creating and maintaining a safe, protected, and appropriate digital environment for all our users, with particular vigilance regarding the protection of minors.

1.1. About the Application

Bulle - European Social Media is a mobile and web social media application developed and published by SHABON, a simplified joint-stock company (SAS) with a share capital of 19,191 euros, registered with the Paris Trade and Companies Registry under number 993 549 971, with its registered office at 10 rue de la Paix, 75002 Paris, France.

Legal information:
Company name: SHABON
SIRET: 99354997100014
Intra-community VAT: FR72993549971
Application name: Bulle - European Social Media
Developer: Shabon
General email:
Legal email:

1.2. Scope and Application

These Child Safety Standards apply to all users, content creators, moderators, and partners of the Bulle - European Social Media application. These standards supplement and strengthen our Terms of Use, our Privacy Policy and our Code of Ethics.

1.3. Commitment to Transparency

Shabon is committed to keeping these standards publicly accessible, up to date, and functional at all times. Any substantial modification will be communicated with 30 days' notice and will be clearly notified to our users and the relevant authorities.

2. Zero Tolerance for CSAE (Child Sexual Abuse and Exploitation)

ABSOLUTE ZERO TOLERANCE POLICY

Shabon strictly, absolutely, and without any exception prohibits all content, behavior, activity, or communication related in any way to the sexual exploitation or sexual abuse of minors (Child Sexual Abuse and Exploitation - CSAE).

2.1. Explicit Prohibition of CSAE

The application Bulle - European Social Media, developed by Shabon, explicitly and categorically prohibits:

2.2. Immediate and Permanent Consequences

AUTOMATIC SANCTIONS:
Any violation of this zero tolerance policy results immediately and without prior warning in:
  • The immediate and permanent removal of the offending content
  • The permanent and irrevocable ban of the offender's account
  • The blocking of any new account creation (by IP address, device, identity)
  • The mandatory and systematic reporting to the relevant authorities:
    • National Center for Missing & Exploited Children (NCMEC) in the United States
    • Pharos - Plateforme d'Harmonisation, d'Analyse, de Recoupement et d'Orientation des Signalements (France)
    • Procureur de la République (Public Prosecutor, France)
    • Europol and relevant European authorities
  • The preservation of digital evidence for transmission to judicial authorities
  • Full cooperation with any police or judicial investigation

2.3. No Mitigating Circumstances

There are no circumstances, no context, and no justification that could mitigate, excuse, or legitimize any content or behavior related to CSAE. This policy applies without exception to:

3. Definitions

3.1. Minor

For the purposes of these safety standards, a minor is any person under 18 years of age, in accordance with French and European law. This definition applies regardless of the age of majority in other jurisdictions.

3.2. CSAE (Child Sexual Abuse and Exploitation)

Child Sexual Abuse and Exploitation refers to any act, behavior, content, or communication that:

3.3. CSAM (Child Sexual Abuse Material)

Child Sexual Abuse Material refers to any content (image, video, text, audio, animation, drawing, etc.) that depicts or describes:

3.4. Grooming

Grooming (online predation) refers to the process by which an adult establishes a relationship of trust with a minor for the purpose of sexually exploiting them. This includes:

3.5. Sextortion

Sextortion refers to the act of threatening or blackmailing a minor by claiming to have access (real or alleged) to compromising images or information about them, in order to obtain:

4. Strictly Prohibited Content

4.1. Prohibited Visual Content

ABSOLUTE PROHIBITION: The following content is strictly prohibited on Bulle - European Social Media:
  • Any image, video, or GIF depicting a minor in a sexual or sexualized context
  • Any depiction of minor nudity, even partial or artistic
  • Any suggestive or provocative image of a minor (poses, clothing, context)
  • Any AI-generated content or deepfake sexualizing a minor
  • Any drawing, animation, or manga of a sexual nature involving minor or infantilized characters
  • Any screenshot or sharing of CSAM, even for the purpose of reporting

4.2. Prohibited Textual Content

The following are strictly prohibited:

4.3. Prohibited Behaviors

The following behaviors result in an immediate ban:

4.4. Prohibited Adjacent Content

Shabon also prohibits any content that, while not explicitly CSAM, poses a risk to minors:

5. Age Restrictions and Verification

5.1. Minimum Registration Age

MINIMUM AGE: 13 YEARS
Registration on Bulle - European Social Media is restricted to persons aged 13 years and older. This restriction complies with European and French regulations (GDPR, Loi Informatique et Libertés).

5.2. Mandatory Parental Consent

Minors aged 13 to 14 must obtain explicit and verifiable consent from their parents or legal guardians before creating an account. This consent is verified through:

5.3. Progressive Verification System

Bulle uses a multi-level identity verification system to ensure the actual age of users and adapt protections accordingly:

Standard Level (email only)

Verified Level (phone)

Certified Level (full identity)

5.4. Detection and Reporting of False Ages

Shabon implements detection technologies to identify users who have falsified their age:

Any user suspected of age fraud will have their account immediately suspended until full identity verification is completed.

6. Minor Protection Mechanisms

6.1. Usage Limitations and Curfews

To protect minors from addiction and prolonged exposure, Bulle implements strict usage limitations:

Minors under 15:
  • Maximum duration: 1 hour 30 minutes per day
  • Curfew: application inaccessible from 11:00 PM to 7:00 AM (Standard/Verified accounts) or from 12:00 AM to 7:00 AM (Certified accounts)
  • Usage alert after 1 hour of continuous use
Minors aged 15 to 17:
  • Maximum duration: 3 hours per day
  • Curfew: application inaccessible from 12:00 AM to 6:00 AM
  • Usage alert after 1 hour of continuous use

6.2. Age-Appropriate Content Filtering

Accessible content is strictly filtered based on the user's verified or declared age:

6.3. Functional Restrictions for Minors

Minor accounts (non-Certified or Certified under 18) have additional restrictions:

6.4. Automated Detection of Dangerous Content

Shabon uses advanced automated detection technologies:

6.5. Automatic Blocking of Suspicious Interactions

The system automatically blocks and reports to moderation:

6.6. Education and Awareness

Bulle regularly provides educational content to minors and their parents:

6.5. Advertising and Algorithmic Protection

Bulle applies enhanced protections for minor users regarding advertising and algorithmic personalization:

Advertising:
  • No precise advertising targeting is applied to accounts under 18 years of age, no profiling
  • No behavioral targeting (based on viewing history or reactions)
  • No age or gender-based targeting
  • No geographic targeting
  • Advertisements shown to minors are selected entirely at random
Recommendation Algorithm:
  • The default algorithm for minors is "Classic", which is generalist and not individually targeted
  • A chronological mode is available, displaying publications in order of release without any relevance-based prioritization
  • Legal guardians can manage available algorithms for their ward through parental controls

7. Reporting and Dedicated Contact

7.1. Built-in Reporting Mechanism

EASY AND ACCESSIBLE REPORTING:
Bulle - European Social Media has a built-in reporting mechanism within the application, accessible at any time and from any page, allowing users to report:
  • Any suspicious or inappropriate content
  • Any dangerous or predatory behavior
  • Any suspicious user
  • Any violation of the child safety standards

7.2. How to Report Content or Behavior

Users can report content or behavior in several ways:

A. Reporting via the application

B. Reporting by email

For serious or urgent cases, users can contact directly:

7.3. Dedicated Child Safety Contact

OFFICIAL CHILD SAFETY CONTACT

Shabon has designated a dedicated child safety officer (Child Safety Point of Contact) who:
  • Receives and processes all minor-related reports as a priority
  • Coordinates responses to CSAM incidents
  • Cooperates with authorities (police, judiciary, NCMEC, Pharos)
  • Oversees moderation procedures concerning minors
  • Responds to requests from Google Play and regulators
Contact details:
Primary email:
Backup email:
Emergency phone: available upon request for authorities
Postal address: Shabon - Child Safety Officer, 10 rue de la Paix, 75002 Paris, France

7.4. Processing of Reports

All reports are processed with the highest priority:

7.5. Protection of Reporters

Shabon guarantees:

7.6. Decision Notification

The reporter receives a notification of the decision taken (removal, ban, etc.) within 7 business days of the report, unless doing so would compromise an ongoing investigation.

8. CSAM Content Management

8.1. Detection and Immediate Blocking

CSAM PROTOCOL - IMMEDIATE ACTION:
As soon as CSAM content is detected (by algorithm, human moderation, or report), Shabon immediately applies the following measures:
  1. Instant blocking of the content (< 1 minute)
  2. Permanent deletion from all servers and caches
  3. Permanent ban of the account that published the content
  4. Tracing and preservation of digital evidence (metadata, logs, IP)
  5. Immediate reporting to authorities (NCMEC, Pharos, Public Prosecutor)

8.2. Reporting to Relevant Authorities

In accordance with its legal obligations and ethical commitment, Shabon systematically and without delay reports every confirmed case of CSAM to the following authorities:

A. International Authorities

B. French Authorities

8.3. Evidence Preservation

Shabon preserves digital evidence of all detected CSAM content:

This evidence is securely preserved and transmitted only to judicial authorities upon request or proactively as part of a report.

8.4. Full Cooperation with Investigations

Shabon is committed to cooperating fully and without delay with any police or judicial investigation concerning CSAE:

8.5. Prevention of Recurrence

To prevent any return of an offender:

9. Legal Compliance

9.1. Compliance with French Law

Bulle - European Social Media, developed by Shabon, strictly complies with French laws relating to the protection of minors, including:

9.2. GDPR Compliance

Shabon complies with the General Data Protection Regulation (GDPR) regarding minors:

9.3. Digital Services Act (DSA) Compliance

As an online platform operating in the European Union, Shabon complies with the Digital Services Act, including:

9.4. Compliance with International Standards

Shabon also aligns with international standards:

9.5. Audits and Certifications

Shabon is committed to:

10. Proactive Moderation

10.1. Hybrid Moderation Approach

Shabon combines automated moderation and human moderation to ensure optimal protection of minors:

A. Automated Moderation (24/7)

B. Specialized Human Moderation

10.2. Continuous Moderator Training

All Shabon moderators receive comprehensive and ongoing training on:

10.3. Guaranteed Response Times

RESPONSIVENESS COMMITMENT:
  • CSAM: immediate action (< 1 hour)
  • Grooming / sexual solicitation of a minor: < 24 hours
  • Inappropriate content for minors: < 48 hours
  • Other reports: < 72 hours

10.4. Automatic Escalation

Serious cases are automatically escalated to:

10.5. Continuous Improvement

Shabon is committed to continuously improving its moderation systems:

11. Cooperation with Authorities

11.1. Commitment to Full Cooperation

Shabon is committed to cooperating fully, promptly, and without reservation with all relevant authorities in the fight against the sexual exploitation and abuse of minors.

11.2. French Authorities

11.3. International Authorities

11.4. Response to Judicial Requests

Shabon responds to judicial requests with the highest priority:

11.5. Proactive Reporting

Shabon makes proactive reports to authorities, without waiting for a judicial request, for:

11.6. Participation in Prevention Initiatives

Shabon actively participates in prevention and anti-CSAE initiatives:

12. Transparency and Accountability

12.1. Annual Transparency Report

Shabon is committed to publishing an annual Transparency Report detailing:

12.2. Accessibility of these Standards

These Child Safety Standards are:

12.3. Responsibility and Commitment

Shabon acknowledges its moral, ethical, and legal responsibility in the protection of minors on its platform. We are committed to:

12.4. Feedback and Continuous Improvement

We encourage feedback to improve these standards:

12.5. Notification of Changes

Any substantial modification to these standards will be:

13. Contact and Resources

13.1. Official Shabon Contacts

DEDICATED CHILD SAFETY CONTACTS:

1. Child Safety Officer
Email:
This contact is monitored 24/7 and responds within 24 hours for urgent cases.

2. Inappropriate Content Reporting
Email:
"Report" button in the application (accessible on every piece of content)

3. Legal Department
Email:
For legal questions, judicial requests, cooperation with authorities

4. Data Protection (DPO)
Email:
For questions regarding minors' personal data

5. User Support
Email:
For technical assistance and general questions

6. Postal Mail
Shabon - Child Safety Officer
10 rue de la Paix
75002 Paris
France

13.2. Resources for Victims and Parents

If you or someone you know is a victim of or witness to sexual exploitation or abuse of a minor, contact immediately:

Emergency Numbers (France)

Child Protection Organizations (France)

International Organizations

13.3. Educational Resources

Shabon recommends the following resources for parents and educators:

13.4. For Professionals and Partners

Authorities, NGOs, researchers, and partners wishing to collaborate with Shabon can contact: